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How can we be of assistance?
Questions And Answers
How does it work
The techniques we use to recover our clients’ accounts vary widely from case to case.
In the event of a password recovery we will walk our clients through extracting an encrypted private key backup and building a comprehensive list of possible password guesses.
We then transfer our client’s data to secure password cracking servers that use the data collected from the client to try billions or trillions of possible password combinations until the correct password is found.
How can I trust you?
We understand the issue of trust and authority is one that must be addressed before our clients feel comfortable sharing sensitive financial information with us.
We are the only crypto asset recovery company with public founders who have been featured in multiple global media outlets such as the BBC, Business Insider, and VICE (you can read more about our founders Chris and Charles here).
What type of assets do you investigate?
We can investigate all blockchain-based assets included in the cryptocurrency market leading coverage, these includes BTC, ETH, ERC20 Tokens, XRP, LTC, BCH, NEO and DASH with more coming. Investigating claims involving anonymous coins may be challenging but possible.
What are our goals?
The mission of this project is to offer the first and the largest crypto reclaim solution by providing the potential for billions of dollars in misappropriated cryptocurrency to be effectively and legally reclaimed.
Who can submit a claim?
Anyone who has lost cryptocurrency funds in any form of a hack, shut down and/or hacked exchange, ransomware, ransoms, fake ICOs or who simply has lost funds by sending them to the wrong address.
I thought Bitcoin can't be hacked?
Correct. It is mathematically impossible to directly hack the Bitcoin Blockchain.
However, our approach involves using the Bitcoin owner’s password guesses to “crack” their password. In combination with a private key backup (essentially an encrypted private key) this allows our clients to regain control of their funds.
How long does the process take?
The process of recovering lost crypto can vary in time from as short as 1 hour, to as long as 6+ months.
While this may sound lengthy, this is because we typically exhaust our initial search within a week after initially onboarding a client. After this initial search has been exhausted, we hold on to the private key backup and password guesses to continue retesting as we discover new recovery vectors and expand our hardware capabilities (unless otherwise requested to delete client information).
Have You Been A Victim Of Scam?
You can file a claim or check the status of an existing claim.